Afaq Alhawkamah
is specialized in providing administrative consultations and creative solutions to our clients in all sectors, with the aim of enhancing their success and establishing long-term relationships.
We distinguish ourselves with a team of specialized experts who respond quickly to clients' needs and provide the necessary support, with a special focus on governance aspects, including medical governance.
Afaq Alhawkamah
Established with the goal of improving the work environment in for-profit, non-profit, and family-owned entities, particularly in major healthcare sectors, "Afaq Governance Company" provides advanced consulting and management products in governance, automation, and structuring.
We strive to minimize financial and economic risks and ensure compliance with new regulations and standards in our clients' sectors, especially in light of evolving governance, integrity, and transparency requirements from regulatory bodies.
Inspired by the success of companies and organizations in adopting governance concepts, we address the growing demand for governance, automation, structuring, internal auditing, and compliance services, driving us to offer customized solutions to meet our clients' needs during their transformation phases.
Guiding Healthcare Governance with Excellence
Our Mission
By providing innovative governance solutions to various entities, we aim to enhance management effectiveness and compliance with health standards, achieve continuous improvement in healthcare services, and adhere to quality standards while obtaining various health accreditations.
Our Vision
To become the leading company in developing and implementing medical governance strategies in the healthcare sector, aiming for continuous improvement in health performance and enhancing compliance with local and international standards.
Our Goal
Enhancing the quality and efficiency of healthcare by implementing strict governance standards, promoting transparency and accountability, and providing innovative solutions and high-quality consultations.
Strategy
- Develop advanced governance systems: Strengthen systems and procedures that support good governance and transparency in decision-making, with a focus on addressing risks and ensuring compliance with health standards.
- Enhance training and professional development: Invest in team development through customized training programs focused on health management and compliance with new standards and legal requirements.
- Adoption of modern technology: Using innovative technological solutions such as artificial intelligence and data analytics to improve health data management and improve operational efficiency.
- Strengthening partnerships and collaboration: building strategic partnerships with other health institutions and participating in public health initiatives to promote knowledge exchange and improve services provided.
- Performance measurement and continuous evaluation: Implement an integrated system to measure the performance of health services and comply with standards, with a focus on continuous improvement and ensuring the achievement of set goals.
- Enhance awareness and internal communication: Promote awareness of the importance of compliance with health standards and strengthen internal communication to ensure that policies and procedures are understood and implemented effectively.
Main Objectives
- Enhancing Total Quality: Improving the level of health care provided through the application of international health standards and improving internal processes.
- Achieving health accreditations and certificates: Seeking certificates and accreditations that demonstrate compliance with internationally recognized health standards, which enhances the company's reputation and increases confidence among customers and partners.
- Achieving Corporate Sustainability: Develop long-term strategies that enhance the sustainability of operations and sustainable growth of the company in the healthcare market.
- Improving the Patient and Customer Experience: Enhancing the Patient and Customer Experience by providing superior health services that meet their expectations and improve their satisfaction.
- Innovation Development and R&D: Investing in technological and medical innovations that enhance the efficiency of operations and improve the quality of healthcare.
- Promote legal and regulatory compliance: Comply with local and international health legislation and regulations, and ensure compliance with all required requirements.
- Strengthening strategic partnerships: Building partnerships with health institutions and strategic partners to enhance knowledge exchange and expand the scope of services provided.
Our Values
Determining the values considered for a company is an important process for defining the basic principles that guide the behavior and decision-making of an organization. The values provide ethical and cultural rules and guidelines that shape a company's identity and influence its relationship with customers, employees and society at large.
Integrity And Credibility
Commitment To The Highest Levels Of Integrity And Credibility In All Aspects Of Business, Dealing Honestly And Transparently With All Stakeholders.
Excellence
Continuous Pursuit Of Excellence By Delivering High-quality And Professional Services, And Striving For Ongoing Improvement In The Company's Performance.
Respect And Collaboration
Engaging With Clients, Partners, Employees, And The Community In A Spirit Of Cooperation And Respect, Listening To Their Perspectives, And Valuing Diversity And Everyone’s Opinions.
Social Responsibility.
A Commitment To Playing An Active Role In The Community By Promoting Sustainable Social And Environmental Values, And Contributing To The Improvement Of Healthcare And Governance Within Society.
Innovation And Development
Encouraging Innovation And Creativity In All Aspects Of The Business, Striving To Develop New And Innovative Solutions To Improve Governance And The Performance Of The Healthcare Sector.
Sustainability
A Commitment To Environmental, Economic, And Social Sustainability In All Aspects Of The Business, Striving To Balance Current And Future Needs.
Educational Culture
Focusing On Education And Expanding The Knowledge And Skills Of Employees And Clients, While Promoting A Culture Of Continuous Learning And Personal Development.
Executive Plan
- Assessment of the Current Situation and Identification of Needs
- Conduct a comprehensive evaluation of the current medical governance system within the organization, including reviewing existing policies and procedures.
- Identify strengths and weaknesses in the current system and pinpoint opportunities for improvement.
- Develop a Strategy to Enhance Medical Governance
- Create a comprehensive strategy to enhance medical governance, including:
- Updating and strengthening current policies and procedures to ensure compliance with international and local medical standards.
- Enhancing transparency and accountability in medical decision-making.
- Create a comprehensive strategy to enhance medical governance, including:
- Implement the Plan
- Apply the necessary procedures according to the specified implementation plan, focusing on:
- Improving medical performance management and monitoring the quality of healthcare.
- Enhancing quality control, addressing complaints, and fostering continuous improvement.
- Apply the necessary procedures according to the specified implementation plan, focusing on:
- Evaluate and Monitor Performance
- Establish a system for regularly monitoring and evaluating medical governance performance, using key performance indicators (KPIs) to measure progress and identify areas needing improvement.
- Conduct periodic and accurate evaluations to ensure teams adhere to specified policies and standards.
- Communication and Awareness
- Enhance internal communication and raise awareness about the importance of medical governance and compliance with medical standards among all teams and staff.
- Organize training sessions and workshops to strengthen understanding and commitment to health and ethical practices.
- Evaluate Results and Sustainability
- Assess the results achieved through enhancing medical governance and identify accomplishments and future challenges.
- Develop plans to ensure the continuity of successful procedures and practices, focusing on achieving organizational goals and compliance with medical standards.
Key Performance Indicators
- Clinical Quality Indicators: Include adherence rates to clinical standards and rates of healthcare-associated injuries (such as hospital infection rates and medical errors).
- Clinical Safety Indicators: Such as patient safety rates, risk assessments, and medical incidents.
- Patient Satisfaction and Experience Indicators: Assess patient satisfaction and their participation in evaluating the quality of services provided.
- Efficiency and Effective Resource Use Indicators: Such as rates of effective clinical usage and costs associated with healthcare.
- Compliance and Regulatory Indicators: Assess the extent to which medical facilities adhere to local and international health regulations and standards.
- Financial Performance Indicators: Such as revenue, expenses, and profits, and the sustainability of the medical facility's financial performance.
